Repairs Supervisor
 Kingston Upon Thames
 Salary: £40,000 – £45,000 per annum
 Social Housing Sector
 Full-Time Permanent

About the Role

We are seeking an experienced Repairs Supervisor to join a well-established social housing contractor operating across Kingston and the surrounding areas. This is an excellent opportunity for a motivated individual with a strong background in responsive repairs, maintenance, and team leadership.

As a Repairs Supervisor, you will oversee the delivery of high-quality repair and maintenance services, ensuring works are completed safely, efficiently, and to a high standard while maintaining excellent customer satisfaction.

Key Responsibilities

• Manage and supervise a team of operatives carrying out responsive repairs and maintenance works.
• Monitor daily productivity, quality, and performance against service level agreements (SLAs).
• Conduct site inspections and quality checks to ensure compliance with company and client standards.
• Allocate and schedule works effectively to maximise efficiency.
• Liaise with tenants, clients, subcontractors, and internal teams to resolve issues and ensure excellent customer service.
• Ensure all health and safety procedures are adhered to at all times.
• Support the delivery of KPIs, budgets, and operational targets.
• Investigate and resolve complaints, ensuring prompt and professional outcomes.

Requirements

• Previous experience in a Repairs Supervisor, Maintenance Supervisor, or similar role within social housing, property maintenance, or facilities management.
• Strong knowledge of responsive repairs and maintenance operations.
• Excellent organisational and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Good IT skills and experience using scheduling or repairs management systems.
• Full UK driving licence.

What’s on Offer

• Competitive salary of £40,000 – £45,000.
• Company vehicle or vehicle allowance (where applicable).
• Opportunity to join a growing and reputable social housing contractor.
• Supportive working environment with opportunities for career progression.
• Holiday entitlement and company benefits package.

Interested?
Apply today to be considered for this exciting opportunity to join a leading social housing contractor delivering essential repair and maintenance services across Kingston and the surrounding areas.