Resident Liaison Officer (RLO)
Cambridge
Temporary Contract 
£19.05 per hour

We are currently recruiting for an experienced Resident Liaison Officer (RLO) across residential properties in the Cambridge area.

The Role

As a Resident Liaison Officer, you will act as the key link between residents and the site team, ensuring tenants are kept fully informed throughout the works being carried out to their homes.

Key responsibilities will include:

• Building positive relationships with residents
• Providing clear communication before, during, and after works
• Handling resident queries and concerns professionally
• Coordinating access arrangements and appointments
• Supporting site teams to ensure a smooth customer journey

About You

• Previous experience working as a Resident Liaison Officer is essential
• Excellent communication and interpersonal skills
• Empathetic and confident when dealing with residents in occupied properties
• Highly organised and able to manage multiple tasks effectively
• Full UK driving licence and access to your own vehicle

If you’re interested in this opportunity or would like to find out more, please apply or contact Kay on 07361249996 for further information.