Job Title
Kitchen & Bathroom Site Manager (Social Housing Refurbishment)
Location
South London, Croydon & Guildford (site-based roles)
Employment Type
Full-time, Permanent
Salary
Competitive (dependent on experience) vehicle/allowance benefits

Role Overview
Due to continued growth, we are recruiting multiple Kitchen & Bathroom Site Managers to deliver planned refurbishment works within social housing properties across South London, Croydon, and Guildford.
Each role will be site-based, with responsibility for managing kitchen and bathroom replacement programmes from start to completion, ensuring works are delivered safely, on time, within budget, and to a high standard of quality and customer satisfaction.

Key Responsibilities
Site Management & Delivery

• Take full responsibility for the day-to-day management of a designated site
• Oversee kitchen and bathroom replacement works in line with programme requirements
• Manage subcontractors, trades, and direct labour on site
• Ensure works are delivered to specification and within agreed timelines

Health & Safety

• Enforce strict adherence to Health & Safety regulations and company procedures
• Carry out site inductions, toolbox talks, and ensure RAMS are followed
• Maintain a safe working environment, particularly within occupied homes

Quality Control

• Conduct regular site inspections to ensure high standards of workmanship
• Manage snagging and ensure timely completion of defects
• Ensure compliance with client and contract specifications

Customer & Client Liaison

• Act as the primary point of contact for residents on site
• Manage resident expectations and minimise disruption during works
• Handle queries and complaints in a professional and timely manner
• Liaise with client representatives and contract managers

Programme & Resource Management

• Manage site programme and ensure key milestones are achieved
• Coordinate labour, materials, and deliveries effectively
• Identify and resolve any delays or issues impacting progress

Documentation & Reporting

• Maintain accurate site records, including daily diaries
• Complete progress reports and required compliance documentation
• Ensure all handover documentation is completed correctly

Requirements

• Proven experience as a Site Manager within social housing refurbishment
• Strong experience delivering kitchen and bathroom replacement programmes
• Experience working in tenant-occupied properties
• SMSTS
• CSCS Card (Black or Gold)
• First Aid at Work
• Full UK driving licence

Skills & Competencies

• Strong leadership and site management skills
• Excellent communication and customer-facing ability
• Ability to manage programmes and deliver to deadlines
• Strong organisational skills and attention to detail
• Proactive problem-solving approach

Experience in occupied social housing environments is essential