Repairs Scheduler
Portsmouth
Full-time Permanent

About the Role
Our client, a well-established and growing repairs contractor based in Portsmouth, is seeking an organised and proactive Repairs Scheduler to join their busy team. This is a key position responsible for coordinating maintenance and repair appointments, ensuring efficient service delivery, and maintaining excellent customer satisfaction.

Key Responsibilities

• Scheduling and allocating repair and maintenance work to engineers and operatives

• Managing diaries to ensure optimal efficiency and timely completion of jobs

• Acting as the main point of contact for tenants, clients, and engineers

• Handling inbound and outbound calls, emails, and system updates

• Prioritising emergency and urgent repairs

• Monitoring job progress and resolving scheduling conflicts

• Ensuring all data is accurately recorded on internal systems

About You

• Previous experience in a scheduling, planning, or coordination role (ideally within repairs, maintenance, or housing)

• Strong organisational skills with the ability to multitask in a fast-paced environment

• Excellent communication and customer service skills

• Confident using IT systems and scheduling software

• Ability to problem-solve and adapt to changing priorities

What’s on Offer

• Competitive salary package

• Supportive and friendly team environment

• Opportunities for career progression

• Training and development provided

If you’re a highly organised individual who thrives in a fast-paced environment and enjoys delivering excellent service, we’d love to hear from you.

Apply today through our agency to be considered for this exciting opportunity!