Operations Manager
Build Recruitment
We’re looking for an Operations Manager to join the team at Build Recruitment – a specialist recruiter focused on the housing, construction and property sectors.
This is a broad, hands-on role that spans reporting, systems, marketing, IT and office management. You’ll be the person who keeps everything running – and increasingly, the person who makes it run better. If you thrive on variety, take pride in getting the detail right and want to make a genuine impact on how a growing business operates – this could be the right role for you.
What you’ll be doing
- Own internal performance reporting through OneUp, producing KPI dashboards, consultant activity reports and pipeline slides for the leadership team.
- Develop and maintain client-specific MI for MSP and framework clients, and handle ad hoc analysis as needed.
- Manage systems and platforms, including user access, licences, laptops and IT infrastructure across all offices.
- Coordinate marketing activity, support client proposals and presentations and maintain key supplier relationships.
- Provide administrative support for the Alliance MSP programme and assist with candidate compliance onboarding as required.
- Continuously improve reporting workflows and operational processes, working toward more automated and efficient ways of working over time.
What we’re looking for
- Experience in an operations role, ideally within recruitment or a sales-led environment.
- Confident managing multiple platforms and priorities without dropping the ball.
- Comfortable with data – able to turn numbers into something meaningful and present it clearly.
- An interest in automation and emerging tools, with a willingness to develop smarter workflows over time.
- Strong communicator, equally at ease with the leadership team, external suppliers and candidates.
- Discreet and dependable – particularly around sensitive employee and candidate information.
About Build Recruitment
Since 2010, we’ve been placing professionals across housing, construction and property. We’re a close-knit team that values hard work, collaboration and doing things properly.
If you enjoy variety, solving problems and making an impact on how a business operates, we’d love to hear from you.