Administrator & Scheduler – Social Housing Repairs
Location: Maida Vale (Office-Based)
Job Type: Permanent
Salary: £32,907 per annum

A well established and highly reputable repairs contractor within the social housing sector is seeking a proactive and organised Administrator & Scheduler to join their team based in Maida Vale.

This is an excellent opportunity to join a fast-paced and supportive environment where you will play a vital role in coordinating responsive maintenance services for residents.

The Role

As an Administrator & Scheduler, you will be responsible for planning and coordinating repair works, ensuring operatives are effectively scheduled, and maintaining clear communication with tenants and clients.

Key Responsibilities

• Scheduling and allocating repair and maintenance jobs to operatives
• Managing diaries to ensure maximum efficiency and productivity
• Acting as a key point of contact for tenants and clients via phone and email
• Accurately updating internal systems with job and tenant information
• Monitoring job progress and ensuring works are completed within agreed timeframes
• Resolving scheduling issues and responding to customer queries
• Providing general administrative support to the wider team

Requirements

• Previous experience in scheduling, planning, or administration, ideally within social housing or repairs and maintenance
• Strong organisational skills with the ability to prioritise workload effectively
• Excellent communication and customer service skills
• Ability to work under pressure in a fast-paced environment
• Good IT skills and experience using scheduling systems
• A proactive and team-focused approach

What’s on Offer

• Competitive salary of £32,907 per annum
• Permanent, stable position with a leading contractor
• Supportive office-based working environment
• Opportunities for career development and progression

If you are an experienced administrator or scheduler looking to further your career within the social housing sector, we encourage you to apply.