Reactive Repairs Administrator – Social Housing Maintenance Contractor Harlow

Salary: £26,600 per year
Location: Harlow (Hybrid working available after probation)
Type: Full-time

Are you organised, proactive, and passionate about delivering excellent service? Our client, a leading social housing maintenance contractor, is looking for a Reactive Repairs Administrator to join their friendly team in Harlow. This is your chance to play a key role in keeping homes safe and well-maintained.

What You’ll Be Doing:

• Managing reactive repair requests efficiently, ensuring tenants receive timely updates.

• Coordinating with contractors, suppliers, and internal teams to schedule repairs.

• Maintaining accurate records of work orders, costs, and communications.

• Supporting the team with reporting, audits, and compliance requirements.

• Acting as a first point of contact for tenants and colleagues regarding repair queries.

What We’re Looking For:

• Previous experience in administration, ideally within housing, property maintenance, or facilities management.

• Strong organisational skills and attention to detail.

• Excellent communication skills, both written and verbal.

• Ability to multitask and prioritise in a fast-paced environment.

• Comfortable using computer systems and MS Office applications.

What We Offer:

• £26,600 per year salary.

• Hybrid working opportunities after successful probation.

• Supportive team environment with opportunities for career progression.

• A chance to make a real difference in social housing communities.

If you’re ready to take the next step in your career and thrive in a busy, impactful role, we want to hear from you!

Apply today and join a team that values people, professionalism, and performance.