Repairs Administrator

Harlow Permanent £27,000 per annum Hybrid working

We’re working with a large, well-established repairs contractor specialising in social housing repairs, who are looking for a Repairs Administrator to join their busy team in Harlow.

This is a great opportunity for someone who enjoys working in a fast-paced environment, takes pride in keeping things organised, and wants a stable, long-term role within a growing organisation.

The role

As a Repairs Administrator, you’ll play a key part in supporting the day-to-day delivery of repairs and maintenance services. You’ll be the link between residents, operatives, and clients, helping to ensure jobs are logged, scheduled, and completed efficiently.

Key responsibilities

• Logging and updating repair requests accurately on internal systems

• Scheduling and coordinating works with operatives and subcontractors

• Handling incoming calls and emails from residents, clients, and internal teams

• Monitoring job progress and chasing updates where required

• Raising orders, updating records, and ensuring paperwork is completed correctly

• Supporting the wider repairs team with general administrative duties

What we’re looking for

• Previous experience in an administrative role (repairs, maintenance, or social housing is desirable but not essential)

• Strong organisational and time-management skills

• Confident communication skills, both written and verbal

• Good IT skills, with experience using databases or scheduling systems

• A calm, professional approach when dealing with customers and residents

What’s on offer

• Permanent role with a reputable social housing repairs contractor

• Salary of £27,000 per annum

• Hybrid working (office-based in Harlow with flexibility to work from home)

• Supportive team environment and long-term career stability

If you’re an organised administrator looking to build or continue a career within social housing repairs, we’d love to hear from you.