Repairs Scheduler

Build Recruitment
Job Title: Repairs Scheduler / Repairs Planner – Safer Homes (Temporary, 3 months)
Location: W105BN – Office-based, full time (37 hours per week)
Pay Rate: £14.33 per hour PAYE rate or £18.50ph Umbrella rate
We are seeking an organised and proactive Scheduler/Planner to join our team on a temporary 3-month contract. This is a fantastic opportunity for someone with strong coordination and communication skills to support the effective planning of works, ensuring operatives are in the right place, at the right time, to deliver a seamless and customer-focused service.
Key Responsibilities
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Oversee diaries, schedule works, and manage workloads to ensure all tasks are completed daily.
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Optimise resources by allocating jobs effectively to maximise productivity and first-time fix rates.
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Engage with customers in a timely and professional manner to arrange, adjust, or follow up on appointments, ensuring excellent service and sensitivity to vulnerabilities.
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Allocate unscheduled jobs and manage emergency repairs in line with SLAs.
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Liaise with suppliers and contractors for timely delivery of materials and equipment.
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Carry out administrative tasks, including updating job stages, generating reports, issuing legal letters, and managing communications.
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Work collaboratively with system administrators to resolve system issues promptly.
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Undertake any other duties commensurate with the role.
Skills & Experience Required
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Proficient in Microsoft Office (Outlook, Word, Excel).
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Strong organisational skills with the ability to prioritise in a fast-paced environment.
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Excellent communication skills, able to engage with a wide range of stakeholders.
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Ability to follow procedures and comply with policies, legal, and health & safety requirements.
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Experience handling No Access issues effectively.
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A commitment to delivering high levels of customer service and demonstrating organisational values and behaviours.
Please apply or call Leah Seber at Build Recruitment for more information