Job Title: Quality Assurance Officer

Location: Crawley

Salary: Up to £40k

About the Role:
An exciting opportunity has arisen for a Quality Assurance Officer to join a dynamic organization committed to ensuring the highest standards of quality across its products, services, and processes. The ideal candidate will play a key role in maintaining compliance with regulatory requirements, improving operational efficiency, and driving customer satisfaction.

Key Responsibilities:

• Develop and implement quality assurance policies, standards, and procedures.
• Monitor production stages to ensure compliance with company and regulatory standards.
• Conduct audits, inspections, and tests to assess product and service quality.
• Maintain accurate records of quality control processes and outcomes.
• Prepare detailed reports for internal and external stakeholders.
• Track quality metrics, including defects, process improvements, and compliance.
• Identify and resolve quality issues in collaboration with relevant teams.
• Create and implement corrective and preventive action plans.
• Ensure effective training of staff on quality standards and compliance procedures.
• Stay updated on industry standards and regulatory changes, communicating updates to teams.
• Collaborate with cross-functional teams to identify opportunities for process improvements.
• Use data analysis to detect trends and suggest enhancements to quality standards.
• Implement quality management tools and techniques to optimize workflows.

Key Skills and Experience:

• Proven experience as a Quality Assurance Officer or in a similar role, with a preference for experience in social housing or related sectors.
• Familiarity with quality testing tools, methodologies, and regulatory standards.
• Strong knowledge of quality assurance principles and industry best practices.
• Proficiency in quality management software and tools.
• Knowledge of statistical analysis and quality control techniques.
• Exceptional analytical, organizational, and problem-solving abilities.
• Strong communication skills and the ability to effectively collaborate with teams and stakeholders.
• High attention to detail, and the ability to work independently and under minimal supervision.

Desired Attributes:

• Excellent problem-solving and analytical thinking.
• Strong organizational skills with the ability to adapt to changing priorities.
• Proactive in identifying opportunities for quality improvements.
• Highly adaptable and flexible to changing business needs.

Why Join Us?
This is a fantastic opportunity to contribute to the continued success and growth of an organization that values quality, customer satisfaction, and compliance. If you are driven by excellence, possess a keen eye for detail, and are passionate about improving processes, we would love to hear from you.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.