Role: Repairs Admin 
Location: Chigwell, IG6
Contract: Perm, full time
Salary: £30k per annum
Hours: 8am to 5pm, office based only 

Role overview: 
To provide effective administrative support to the whole company on a day-to-day basis, ensuring excellent service is delivered in accordance with a variety of contracts. Having the ability to be flexible to meet changing demands and undertake various tasks in order to deliver a quality service. To always provide high levels of customer service to our clients and their residents.

Key duties: 

• Answer telephones, deal with enquiries, and see them through to conclusion. 

• Process work orders accurately and in a timely manner, ensuring priority, targets and contract requirements are taken into account. 

• Monitor, update & distribute works using the company database, ensuring orders are completed and targets are met.

• Assist with booking appointments for works (by phone or email). Monitor and book any subsequent appointments. 

• Liaise with clients, sub-contractors and members of the public. Keep them informed and up to date with work progress or issues. 

• Collate paperwork pertaining to completed orders through to invoice stage. 

• Maintain computerised records of all invoices produced and ensure they are delivered to the relevant client department. 

• Accurately reproduce and send test certificates. 

• Accurately maintain filing systems. 

• Partake in any other duty commensurate to the role.

   Requirements for this role:

• Experience in construction or repairs industry
• Good written and verbal communication skills.
• High level of technical knowledge (in context of repairing/maintenance contracts)
• Ability to be flexible and meet changing demands.

Apply or call Leah Seber at Build Recruitment for more info