Job Title: Area Works Coordinator 
Location: Aldershot

Salary: To be discussed.

Full time: 8am / 16:30pm Monday – Friday

This is an exciting opportunity for a motivated and ambitious co-ordinator to play a pivotal role to assist the operations team in the delivery of reactive, planned and void maintenance. Ensuring all administration procurement activities and contracts are delivered professionally to time, the co-ordinator will provide support within the Regional Service Centre and provide an intrinsic link to the local area teams.

A new opportunity exists for a talented Co-Ordinator to join our professional and expanding Regional Service Centre team. We are looking for an ambitious individual to be part of a dynamic team, focused on improving business operations and customer experience.

Key responsibilities:

• Proactively support and co-ordinate the delivery of all workflow to a dedicated area, co-ordinating on-site activity and working with the area team
• Ensure that systems are updated within prescribed timescales
• Promote customer service excellence to ensure a positive and caring customer experience
• Administer responses to customer feedback
• Work in collaboration with the team, our service partners and our client
• Manage the workflow of specialist tasks
• Run reports and maintain all system information and data, working with the VIVO Insite, Asset Management and Compliance teams
• Liaise with the National Accommodation Model provider to ensure relationships are maintained and service provision remains consistent
• Undertake general administrative duties

You should have a proven record in administration of a planned and maintenance environment and be highly motivated with a passion to succeed.

You should be able to identify opportunities for advancing the organisation’s mission while maintaining an awareness of the business areas and associated risk.

Experience Required

• Experience of working accurately to timescales and providing customer service excellence
• Intermediate/Advanced Excel & Microsoft packages
• Experience of working accurately to deadlines in a pressurised environment
• English and Mathematics GCSE A-C standard

If you are interested in this role please apply or call Leah Seber at Build Recruitment to discuss the role in further detail.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.